Richmond Hotel Nagoya Shinkansen-guchi

Perhaps because we came from a trip with lots of walking already, the location (though it looked close on the map) was actually way further from Nagoya Station than we imagined. The hotel is located conveniently around many car rental companies and public car parks (paid), making it easy for planned day trips out of the city. Just opposite the hotel, was a surprisingly popular / famous ramen bar (Shishimaru). The entire hotel experience was fantastic! They provided pajamas (alike traditional Japanese hotels) that were really comfortable, the toiletries are in the lobby for your picking and the bed and pillows were amazing. The rooms were brilliantly clean (no allergies to dust mites at all) and spacious. The staff were really patient in assisting with our enquiries, some of them using an AI translation tool, and went the distance to help us understand local parking regulations etc.

It takes 15 minutes walk from the Nagoya Station and you have to ask many people but they don’t know Finally the Nagoya Train Information told me to look for the Super Hotel as it is in between 2 Super Hotel which is much larger than Richmond But the staff is wonderful specially N Ozeki n Miss Hironaka. The two ladies helped me so much in some problem I had. I would highly recommend the future guest to take the booking. We walked towards the Toyota museum Noritake museum and Skydome in one big circle and back to the Hotel easily. The breakfast is very good and has something new everyday to eat

The staff was super friendly and helpful, they were very patient in explaining to us the whole process of sending our luggage to our next hotel. It's pretty close to the main Nagoya Station, fairly OK walk even with big luggage. The room is not super spacious but we were aware of that, it would be just fine for people with smaller or less luggage. The amenities were great, we could get as many as we wanted over at the reception and it had a bit of everything.

The hotel was clean, as a business hotel this hotel provides proper facilities for business traveller such as microwave and coin laundry, trousers press inside the room, nice amenities guests can choose at the front and electricity plugs so quite convenient for travellers to charge their devices.

The hotel is new and clean. It was a 8-10 minute walk from the train station. The check-in was easy and the staff was friendly. The room is small but comfortable for a short stay. The breakfast was good.